Specialist travel insurance

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When does travel insurance start and end?

Understanding the specifics of your cover can ensure that you’re fully protected from the moment your journey begins until you return home.

When does travel insurance start?

The start date of your travel insurance policy depends on the type of cover you’ve purchased. Generally, travel insurance can begin at two different stages:

1. Cancellation cover: If you’ve opted for a policy that includes trip cancellation cover, your insurance will typically start from the moment you purchase the policy. This means that any non-refundable expenses such as flights, hotels, or tours, are protected from unforeseen events. Such as illness, injury, or even job loss, that may force you to cancel your trip before it begins. It’s advisable to buy your travel insurance as soon as you book your trip to maximise this benefit.

2. Medical and other travel benefits: The rest of your travel insurance cover. Including medical expenses, lost baggage, and travel delays, generally begins on the day you depart. This start date should match your actual departure date as listed on your itinerary. It’s important to ensure that your insurance policy reflects the correct start date to avoid any gaps in cover.

When does travel insurance start?

Similarly, the end date of your travel insurance also depends on your specific policy and the type of cover:

1. Return date: For most policies, travel insurance ends on the date you return home. This is typically the date mentioned as the end date in your policy documentation. If your return is delayed due to circumstances covered by your insurance, some policies may extend the cover period until you are safely home.

2. Annual policies: If you have an annual travel insurance policy, your cover will continue throughout the year for each trip you take. However, each trip will have a maximum duration (e.g. 30 or 60 days). It’s important to know the maximum trip length your policy allows and to check if any trips extending beyond this limit are covered.

3. Policy duration: If you’re on an extended trip, make sure your policy covers the entire duration of your travel. If you plan to extend your stay abroad, you must arrange for an extension before your original policy expires. Most insurers will not allow you to extend cover after it has lapsed.

Important considerations

  • Start cover early: Buying your policy early ensures that you’re covered for cancellations. Giving you peace of mind from the moment your trip is confirmed.
  • Check your dates: Ensure your policy start and end dates align with your actual travel dates. This avoids any gaps in cover.
  • Know the policy details: Be aware of the specific terms of your policy, including any limits on the duration of your trips if you have an annual plan.

Does travel insurance cover a missed flight?

Travel insurance may cover missed flights under certain unforeseen and unavoidable circumstances. Common scenarios include:​

  1. Public transport delays: If your train, bus, or other public transport is delayed, causing you to miss your flight, some policies may offer cover. However, you’ll typically need to provide official documentation of the delay from the transport provider.
  2. Road accidents or vehicle breakdowns: Should you be involved in a road accident or experience a vehicle breakdown en route to the airport, certain policies may cover the missed flight. Again, documentation such as a police report or breakdown service confirmation will be necessary.
  3. Severe weather conditions: Extreme weather events like snowstorms or floods that prevent you from reaching the airport may be covered. Insurers will require evidence, such as weather reports or news articles, to support your claim.​
  4. Unexpected illness or injury: If you or an immediate family member falls ill or is injured unexpectedly, leading to a missed flight, some policies may provide cover. Medical documentation will be essential to substantiate your claim.

When is a missed flight not covered?

Travel insurance generally does not cover missed flights resulting from:​

  • Personal negligence: Oversleeping, arriving late at the airport, or not allowing sufficient time for check-in and security procedures.​
  • Known issues: Missing a flight due to ongoing traffic congestion or known public transport strikes, unless specified in your policy.
  • Airline faults: If the airline cancels or delays your flight, they are typically responsible for rebooking or compensating you, not your travel insurer.

What does missed flight cover include?

When your missed flight claim is accepted, travel insurance may cover:​

Missed connections: If a delay causes you to miss a connecting flight, some policies may cover the costs associated with rebooking.

Additional transportation costs: Expenses incurred to reach your destination, such as booking a new flight.​

Accommodation and meals: If you need to stay overnight due to the missed flight, reasonable costs for lodging and food may be reimbursed.

What’s not included in travel insurance as standard?

Travel insurance covers a wide range of situations, but there are some circumstances where you won’t be protected, including:

What’s not covered
Flight delays or cancellations unless caused by severe weather, strike action, or mechanical issues (unless you’ve added extra cover).
Connected flights that don’t start or finish in the UK, unless additional cover has been purchased.
Cancelling your trip simply because you’ve changed your mind.
Undeclared pre-existing medical conditions. Any health issues you’ve had before buying your policy must be disclosed and approved when you take out cover.*
Illness or death of someone not named on your policy, if linked to a pre-existing condition they had before you bought your cover.
Lost or stolen belongings that were left unattended.
Claims where you’re unable to provide proof, such as police reports or receipts.
Being refused entry to a country because you don’t have a valid passport, visa, or other required documents.
Taking part in extreme sports, winter sports, or going on a cruise without purchasing the specific add-on cover.
Any situation that isn’t listed as covered in your policy wording.

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